tk197 Privacy Policy

We collect the following types of information to improve your experience on the tk197 platform and to operate our services properly:

1.1 Registration and Account Information

When you create an account on tk197, we collect your name, date of birth, email address, phone number, and password. This information is used to keep your account secure and to verify your identity. We want to ensure that our platform is used only by those aged 21 and above.

1.2 Financial Information

We collect payment-related information to process deposits and withdrawals. This includes account details used for bKash, Nagad, Rocket, or bank transfers. No card or financial credentials are stored directly on our servers — all transactions are handled through encrypted channels.

1.3 Usage Information and Log Data

When you visit our website, we automatically collect certain technical information, such as:

• IP address and device type
• Browser name and version
• Pages visited and time spent on those pages
• Referral URL (where you came from before reaching our site)
• Login and logout times

1.4 Cookies and Tracking Technologies

tk197 uses cookies and similar technologies to manage your session, remember your preferences, and analyse platform performance. You may disable cookies from your browser settings, but doing so may affect the proper functioning of some platform features.

Collected information is used only for specific and legitimate purposes. The main reasons tk197 uses your information are described below:

tk197 uses industry-standard technologies and methods to ensure the security of your personal information. A detailed description of our security measures is given below:

3.1 Data Encryption

All data transfers between our servers and the user's browser are secured through SSL/TLS encryption technology. Your password and sensitive information are never stored directly — they are kept in hashed form.

3.2 Access Control

Only staff members who need access to your personal information for their work can view it. A record of every access is kept and reviewed regularly.

3.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, some information may be kept for a specific period to meet legal obligations. When no longer needed, information is securely deleted.

tk197 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The necessary information is shared with the relevant payment platforms to carry out deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. These third parties operate under their own privacy policies and may not use your information for any other purpose.

4.2 Technology Service Providers

Technology companies that assist in operating our platform (such as server hosting and cloud storage) may have limited access to certain information. Our agreements with these partners include terms to protect the confidentiality of your information.

4.3 Legal Obligations

We may be required to share information with authorities due to a court order, a lawful request from an investigating agency, or a legal process. In such cases, we provide only the minimum necessary information within legal limits.

4.4 Business Transfers

In the event of a future business merger or acquisition involving tk197, user information may be transferred. In such a situation, we will notify you in advance and the new authority will be obligated to follow this same privacy policy.

As a user of tk197, you have the following rights over your personal information:

• Right to Access: You may request at any time to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you may request that it be corrected. Many details can also be updated directly from your account settings.
• Right to Deletion: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Portability: You may request your personal information in a structured and commonly used format.
• Right to Object: You may object to the use of your information for marketing or other purposes, and we will respect that.

To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.

tk197 is a responsible platform. Our services are intended only for adults aged 21 and above. We do not knowingly collect personal information from any minor. Age verification is mandatory at registration, and additional documents may be requested for identity verification in suspicious cases.

If we become aware that a minor is using our platform, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child is using our platform, please contact [email protected] immediately.

The tk197 website may sometimes contain references to third-party websites. We are not responsible for the privacy policies of these external sites. If you visit another site, you are advised to read that site's own privacy policy.

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, or other providers may have their own data policies. tk197 is not responsible for their data processing.

We may update this Privacy Policy from time to time. If significant changes are made to the policy, we will send a notice to your registered email and display an announcement on the website.

The date of each update will be shown in the "Last Updated" section at the top of the page. Continued use of the platform after an updated policy takes effect will be considered acceptance of the new policy.

If you do not agree with the changes, please contact us or request that your account be closed. Your information will remain protected and handled in accordance with applicable law.

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is available seven days a week, 24 hours a day.